Terms and Conditions
Welcome to Datagram Technologies Pvt. Ltd. ("Company," "we," "us," or "our"). These Terms and Conditions govern your access to and use of our website, services, and products. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our services.
1. Services Offered
Datagram Technologies Pvt. Ltd. provides the following services:
- 1.1 Website Designing: Custom website design and development services tailored to meet client requirements.
- 1.2 Hosting Services: Website hosting solutions, including domain registration, server space allocation, and technical support.
- 1.3 Software Development: Bespoke software solutions, including mobile and web applications, tailored to specific business needs.
- 1.4 Maintenance and Support: Ongoing maintenance, troubleshooting, and updates for websites and software developed by us.
2. Terms of Payment
- 2.1 Quotation and Invoicing: A detailed quotation will be provided before the commencement of any service. Upon acceptance, an invoice will be issued.
- 2.2 Payment Schedule: Payment terms will be specified in the agreement or invoice. Typically, 50% of the project cost is payable upfront, with the remaining 50% due upon completion.
- 2.3 Modes of Payment: Payments can be made via bank transfer, credit card, or any other method specified in the invoice.
- 2.4 Late Payments: Delayed payments may incur an interest charge of 7.5% per month or as per mentioned in invoice.
- 2.5 Refund Policy: Refund policy is explicitly mentioned in the refund policy link.
3. User Responsibilities
- 3.1 Accurate Information: You must provide accurate and up-to-date information for all interactions with us.
- 3.2 Compliance: You agree to comply with all applicable laws, regulations, and policies when using our services.
- 3.3 Prohibited Activities: Users must not engage in any activity that compromises the security or integrity of our systems or infringes on intellectual property rights.
- 3.4 Content Ownership: You are solely responsible for the legality and appropriateness of all content you provide for use in our services.
4. Intellectual Property Ownership
- 4.1 Company Ownership: All intellectual property rights in the designs, software, and content created by Datagram Technologies Pvt. Ltd. remain our property unless otherwise agreed upon in writing.
- 4.2 License to Use: Upon full payment, we grant you a non-exclusive, non-transferable license to use the deliverables for the intended purpose.
- 4.3 Third-Party Components: Any third-party software or components used in the project are subject to their respective licenses.
5. Limitation of Liability
- 5.1 No Warranty: All services are provided "as is" without any warranties, express or implied.
- 5.2 Limitation: Our liability is limited to the amount paid for the specific service giving rise to the claim.
- 5.3 Indirect Damages: We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
6. Dispute Resolution
- 6.1 Negotiation: Parties will first attempt to resolve disputes informally through good-faith negotiations.
- 6.2 Arbitration: If unresolved, disputes will be referred to binding arbitration under [insert jurisdiction] law. The arbitration will be conducted in [insert location].
- 6.3 Governing Law: These terms are governed by the laws of [insert jurisdiction].
7. Amendments
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.